A while ago I wrote about Dealing with Spam, Well unfortunately (for them) Royal Mail posted more junk mail through my door this morning. (no I didn’t say anything to the delivery staff).
I have managed to get the Direct Dial number for the Door To Door Service department (01865 796 964) who you need to contact to “opt-out” of unwanted letters, As we know They have an Opt Out Application Form, that needs to be mailed back to them, and you should be spam free for 2 years.
Door to Door – more than just leaflet delivery
Why Royal Mail?
“People don’t ignore their post. They take time to look through it, their mind is focused on the task and they’re ready to read so any unaddressed door drop material that’s part of the mail is much more likely to be taken on board.” DMIS Door to Door Trends Survey.
A trusted brand
A recent survey* highlighted that people are more likely to take notice of unaddressed mail, leaflets and flyers if they are delivered by Royal Mail, which means your promotion is in safe hands. Our postal staff will hand deliver your mail to each individual household, ensuring it lands on the doormat safe and sound. We’ll also provide you with a guide to our process and relevant contacts so that the whole process runs as smoothly as possible. *DMIS Door to Door
Royal Mail Door to Door is proud to announce membership of the prestigious ‘Top 50 Call Centre for Customer Service’ programme. This programme demonstrates to our customers, and our staff, that we provide the best service in our industry.
Our non-competing item policy
Our service thrives on creating results for your company. Without this we wouldn’t have the great reputation we hold for our door drop service, and that’s why we operate a non-competing item policy. Just by indicating a category code during the booking process, we’ll be able to identify when to deliver your mail in order to give it the best stand out from the competition as possible. As a result you can be rest assured your mail will get noticed.
But if you don’t want to receive Spam for more than two years, it can’t be done (obviously because they want to make the money) however I also managed to find a Customer Service email address email@example.com
I sent them the following Email:
Dear Sir, or Madam,
I would like to opt out of junkmail / spam until such time as I opt back in. I understand that the current system allows me to opt-out for two years, and then I have to re-apply to not receive junk mail.
I understand that I can not opt out of mail listed as having a “Delivery Point” however I will continue to deal with that by returning it to the sender.
If I want to know what I am missing out on, Royal Junk Mail (http://www.blogs.stopjunkmail.org.uk/royaljunkmail/) Photographs all his junk mail, and if I feel I am missing out, I will opt back in.
The ICO (Information Commissioners Office) has the following Guidelines on Junk Mail (http://www.ico.gov.uk/for_organisations/sector_guides/marketing.aspx):
Electronic mail marketing
The most important thing to remember is that you can only carry out unsolicited electronic marketing if the person you’re targeting has given you their permission
However, as with electronic marketing, if the person or organisation you’re targeting asks to be taken off your mailing list, you must comply with their request. There are no exceptions to this rule, and if you fail to comply, they can apply to the courts for an order against you under section 11 of the Data Protection Act.
As you will spot that there is no two year clause.
Please can you respond with details on how I can be unsubscribed from junk mail in perpetuity.
I will wait the 5 – 10 working days they request for a response.