I have got so good at complaining to Train Operating Companies, that I write my complaint while in the process of being delayed, On Monday 12th I was delayed between Manchester and Horwich parkway, So I wrote the following email to First TransPennine Express <[email protected]> Subject: 08:15 Manchester piccadilly to […]
First Group
9 posts
I have no landline, however most companies who want you to phone them insist in using 0845 / 0870 / 0GodWhereDidMyMoneyGo numbers, that are even more expensive from a mobile. Some of the oddest offenders of this are transport companies, you know the people who you want to ask the time of their service while […]
Seth wrote this post on his blog: “Eleven things organisations can learn from airports” its a list of 11 things that Airports do wrong, and I feel that it all too often applies to the UK rail network 1. No one is in charge. The airport doesn’t appear to have a CEO, and […]
This is the sixth post in a series on UK Trains and Railways; this post is specificly about the terms and conditions that you aggree to when you purchase a ticket; previous parts can be read by clicking on these links: one, two, three, four, five, and my post on Social / Anti-Social Transport. […]
One of those things that TOC’s seem to be fond of installing at Stations is ATGs (Automatic Ticket Gate see RIS-7701-INS – Rail Industry Standard for Automatic Ticket Gates at Stations). Ostensibly they claim that these are installed for revenue protection (reduction of ticket less travel), Reduce anti-social behaviour, and also seem to […]
Bustitution Etymology Blend of bus and substitution Pronunciation (UK) IPA: /ˈbʌst.ɪ.tjuː.ʃən/, SAMPA: /"bVst.I.tju:[email protected]/ Noun bustitution (plural bustitutions) (rail transport) The temporary or permanent substitution of a rail (train, tram, etc) service with a bus service. Usage notes Bustitution can refer to either the permanent cessation of the rail service, or a […]
I found this chart online at The Public Transport Marketing Blog’s Post, on the make up of the cost of a ticket (its originally here): I don’t know how accurate these numbers are; as despite the numbers being listed as coming from ATOC (Association of Train Operating Companies) but I […]
Tomorrow I start a new job in Staverton (near Staverton Airport) its a small village between Cheltenham and Gloucester Swindon to Staverton by Car takes 56 minutes and is 37.1 miles (according to google) and according to fuel-economy.co.uk This journey would cost me £6, or by train will about an hour […]
Last night I went to see Andi, Maddy, and Storm, for our semi regulare dose of two hot men, Sherlock Holmes and Dr John Watson. This was not really that well planed (Maddy and I aranged it on Wednesday). The journey from Culham to Cheltenham and back is about 100 […]